Software handles it.
Reminders, invoices when a job is marked done, review requests, replies to repeat questions, scheduled reports.
AI for small business · Minneapolis–St. Paul
Quiet systems.
Loud results.
Find the tasks eating your week. Hand the repeat work to software. Keep the work that needs a person.
Where the week goes
The work that eats your week isn't the work you started for.
- Answering repeat customer questions
- Following up on leads and quotes
- Appointment reminders
- Asking for and replying to reviews
- Booking and rescheduling
- Building staff schedules
- Writing quotes and estimates
- Sending invoices
- Chasing late payments
- Entering receipts
- Social media and email
- Weekly reports
- Ordering supplies
- Training new staff
Most of these repeat every week. Repeat work is what software is good at.
How it works
A free audit. One page. One call.
- 01
Fill out the form
15 minutes. List the tasks you do and roughly how long each one takes. What you enter is private.
- 02
We score every task
Hours per week, how consistent the steps are, where the information lives, and what it costs when it goes wrong.
- 03
You get a one-page report
Within 5 business days. What to automate, what to assist, what to keep, and the three to start with.
- 04
20-minute call
We pick one task and you get the price to build it. Then we build it on the tools you already use.
“If none of it is worth your money right now, I will say so.”
Jacob Larson, founder
Every task lands in one of three buckets
Not everything should be automated.
AI does the legwork. You make the call.
Booking suggestions, receipt coding, payment reminders, review replies. Nothing reaches a customer without a person saying yes.
A person does it.
Relationship work and anything that lives in your head. Sometimes the first step is writing it down, not buying software.
Sample report
Here's what you get back.
AI audit report
Sample Plumbing Co.
29 hrsa week on the 12 tasks listed
$113,100a year, at $75 an hour
~8 hrsa week back, about $32,800 a year
| Start here | Hours back / week | Value back / year |
|---|---|---|
| 1. Answering repeat customer questions | 2.4 | $9,360 |
| 2. Entering receipts and bookkeeping | 1.2 | $4,680 |
| 3. Sending invoices | 1.2 | $4,680 |
Hours back are estimates, not guarantees: about 60% of an automated task's hours and 30% of an AI-assisted task's hours.
Download the full sample (PDF)How we build
Every recommendation passes three checks.
Good for the business. Good for your customer. Good for your team. If it fails one, it doesn't get built.
- Your toolsBuilt on what you already use: Gmail, Outlook, QuickBooks, Square, Shopify, your booking software.
- Your accountsEverything stays in your name. You can see it, change it, or turn it off.
- Your approvalAnything that goes to a customer gets approved by a person first.
- One at a timeStart with one task. Prove it saves time. Then do the next one.
Restaurants
For restaurants, the systems come first.
Software can't fix a kitchen where nobody owns the window. Our restaurant program gives every job one clear owner, writes it down, trains the team, then adds the AI tools on top.
2 weeks
The Foundation
Duty and energy audit, management homework, and a working session to give every job one owner.
6 weeks · Recommended
The Consistency Program
Department SOPs, bar specs, server and host training, menu engineering, par levels, and KPIs for every role.
Month to month
Consistency Partner
Monthly coaching, review and marketing support, and seasonal pushes planned ahead.
About
Operators, not observers.
Jacob Larson
Founder · AI systems
Former restaurant manager at Chick-fil-A and a multi-unit restaurant group, where he ranked #1 in customer service. Jacob runs the audits and builds the systems.
Justine Larson
Partner · Restaurant program
Justine leads the people side of the restaurant program: defining roles, aligning management, and training teams to deliver every shift.
Get the free audit.
15 minutes. One-page report. 20-minute call.
jacobq@silentventures.us